The Shopping Flow:

	Add items to your shopping cart.
	Press " check out " button once you are ready to process your order.
	Fill out your billing and shipping information, then press " send " .
	Our system will send you a confirmation email with order number and order verification code automatically.
	Simply e-mail us your order number and order verification code to us. We will check the current status of the order for you.
	Please see the details of Warranty and RMA Rules.

Step 1. Selecting your products
1.How do I add items to my shopping cart?
2.How can I delete an unwanted item from my shopping cart?
3.Minimum order quantity
4.Other products requests

Step 2. Check Out
1.Preview & Send
2.Is the ordering process secure?

Step 3. Payment & Shipping
1.Tax
2.Payment Method
3.Delivery and Charge
4.International Delivery

Step 4. Order completion
1.If I have not received the confirmation e-mail

Step 5. Order Status
1.After I place my order, can I check the status of it?
2.What if I forgot my order number and order verification code?

Step 6. Warranty and RMA Rules
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Our Shopping Policies:

Product Availability
Ruby Tech makes every effort to keep our website up-to-date. However, owing to unforeseen circumstances, certain items occasionally might be out of stock. If any items on your order are unavailable, to protect your interests, Ruby Tech will not automatically place the item on back order. If you would like to keep it as back order, please do notify us by e-mail and we will do our best to accommodate your needs.

Cancellation Policy
We reserve the right to cancel any order that is in any way suspected of fraud, misrepresentation or other reasons.

Shipping Rules & Policies:
·  Ruby Tech will ship to your assigned valid addresses.
·  We cannot ship to locations such as hotels, motels and resorts.
·  Saturday and Sunday are not considered business days.

Return Policy
·  All returned merchandise must be in complete original manufacturer's packaging, same condition as sold, with all accessories, literature, instructions, documentation and blank warranty cards. If your ordered product is damaged when you receive it, please contact us immediately by e-mail .

·  Important Notice: Customers must open and inspect all orders on arrival, delays in reporting any discripancies/damages will incur surcharges.

Private Policy
The personal information and E-mail address you provide will only be used to process your order, replies to your enquires, or products updates. It will never be shared with any other authorities for any reasons. Ruby Tech will always keep your personal information confidential.
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FAQ

Step 1. Selecting your products
1. How do I add items to my shopping cart?
Once you find an item(s) you'd like to purchase from our products online, simply hit   button to the items you wish to purchase. Then it/they will be automatically transferred to your shopping cart where allows you to change the quantity, delete, empty the shopping cart, continue shopping, or check out. Top

2. How can I delete an unwanted item from my shopping cart?
You can delete an unwanted item from your shopping cart by clicking "del" icon located at the far right of each row inside the shopping cart. By pressing   button to ensure the item is correctly deleted. Top

3. Minimum order quantity
This is the minimum quantity that must be purchased for particular products. Top

4. Other products requests
Ruby Tech accepts almost every request from our valued customers. Please specify the models you are interested in. Price and delivery time will be informed to you as soon as possible. Please feel free to contact us with other requests or large orders. Top
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Step 2. Check Out
1. Preview & Send
Once you are ready to proceed, click "Check Out" button. Here you will see the item(s) you wish to purchase with price in total. Top

2. Is the ordering process secure?
Yes! Rubytech uses the latest 128-bit encryption technology to protect your personal information. Your ordering process is completely secure. Top
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Step 3. Payment & Shipping
1. Tax
Prices exclude tax and are subject to change without notice. Top

2. Payment Method
Upon the receipt of bank transfers, your order will be delivered as soon as it's completed. Top

3. Delivery and Charge
Your shipping / handling fee are determined by the weight and destination of the parcels. All orders are shipped via Postal / UPS/ FedEx service. Orders are normally shipped out within 7-10 business days. Insurance, express mail and international shipping are extras. Please advise again if any extras are required before making your payment.Top

4. International Delivery
Ruby Tech is not responsible for and can offer no specific advice on importing fees, duty, customs or taxes that you may be charged when your merchandise reaches you. We are here to kindly urge you to consult your local importing bureau with any relevant questions. Top
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Step 4. Order completion
1. If I have not received the confirmation e-mail. Top
Once you make a purchase order, a confirmation email will be sent to you. It will provide you with your order number and order verification code, and your billing information / shipping Information. If you have not received the confirmation e-mail, please email us . Top
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Step 5. Order Status
1. After I place my order, can I check the status of it?
Yes, just e-mail your order number and order verification code to us and we will send you the current status of the order placed. Top

2. What if I forgot my order number and order verification code?
If you need the tracking information on your order, please contact us by e-mail for assistance. For security reasons, we can only e-mail tracking information to the e-mail address stated on your order. Top
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Step 6. Warranty and RMA Rules
Please contact Ruby Tech for more information. Top